Why Hire a Travel Agent

In the age of online everything, some people may ask: Why do I need a travel agent when I can just book something on my own?

Well, there are actually a lot of answers to that question! But the bottom line is this: a travel agent is trained to get you the best deals, using the best information, so that you can have the best possible trip.

In other words, we can save you time and money AND deliver better results!

Here are just some of the ways in which it benefits you to hire a travel agent for your next trip:

Knowledge

We do this for a living, so we know our stuff. We have taken classes, attended seminars, studied trends and destination information, all to ensure we can provide consumers with the best possible vacation (and planning) experience! This level of expertise is particularly vital in today’s travel climate, where knowledge of safety and travel restrictions is paramount to your ability to have a safe and enjoyable trip.

Personalized Approach

We work for you. So our number one goal is to plan a trip that is perfectly suited to you, not just any generic traveler. Clients today have done their homework and tend to have a very specific idea of what they are looking for. We pride ourselves on being able to come up with a vacation package that is custom-tailored to your needs and wants.

Stress-free Planning

Ever find yourself so stressed by vacation planning that by the time you get to the trip itself you are exhausted? Well, we take the stress out of planning. First of all, because we do the work for you. But also, because we know how to avoid and/or solve common problems that tend to arise when trip planning on your own. We will distill all of the information and present you with the best options for the most memorable experience at the most affordable price. This includes researching and presenting destination options, as well as arranging for flights, transportation, accommodations, and activities or excursions.

Your Very Own 411 Service

Travel agents are encyclopedias of knowledge when it comes to trips and destinations. We are on top of the latest travel advisories, safety concerns, news, weather-related issues, and required documentation for your destination. We can answer your questions quickly and intelligently. And we pride ourselves on being well-traveled ourselves, so that we can give you first-hand tips and guidance on some of the best experiences out there!

Small Details and Fine Print

Somebody has to pay attention to the smaller details and fine print. Let us handle that for you! We will make sure to bring anything notable to your attention and can also clarify any confusing language, particularly when it pertains to cancellation penalties and restrictions. Nothing will fall through the cracks when you have a travel agent as your advocate.

Personal Concierge

Know something the internet cannot do? Offer personalized help and respond to evolving circumstances. One of the biggest benefits of using a travel agent is the travel assistance we can provide, from the second you depart to the minute you arrive back home. This special attention includes just about everything — from coordinating flight times between multiple travelers, to reserving spots for activities or even just offering tips on how to score those prime lounge chairs by the pool. We go above and beyond for our clients!

We realize this personalized approach is crucial to your overall vacation experience.

Contact Us

101 S. Main St, Suite 110,
Waterloo IL 62298

618-939-3838
heartlandtravel@htc.net

Come Visit

Monday, Wednesday, Friday:
9:00 AM - 4:00 PM - Appointments preferred

Tuesday:
9:00AM - 4:00PM - By Appointment Only

Closed:
Thursday, Saturday and Sunday

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